Diverse Technologies Company

We are currently seeking an IT Support Specialist for a full-time position in Columbus, OH, Dayton OH, Battle Creek, MI, Ft. Belvoir, VA, New Cumberland, PA, Philadelphia, PA, Richmond VA & Tracy, CA, supporting DLA.

 

Job Description: 

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/information assurance policies, principles, and practices. May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource planning system.

Required Skills / Experience: 

Six (6) years of progressive experience in the field of Information

Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. 

Certification Requirements: 

Secret Clearance  

Must hold one of the following active certifications:CCNA-Security GICSP GSEC  Security+CE  SSCP CASP CE CISA CISSP (or Associate) GCED GCIH  

Must hold one of the following active computing certifications or related Microsoft computing certification of Server 2008 or above:

M2008 Net MCITP SA MCITP EA MCSA: WS2012 MCSE: WS2012 MCSA: WS2008 MCSM: DS M2012 Net MCM: Windows Server 2008 Directory MCA: MS Windows Server Directory CCAA GCWN M

Diverse Technologies Company
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